Work Continues Across Hawkesbury To Upgrade The NBN Fixed Wireless Network

Upgrade work continues on the NBN Fixed Wireless network in Hawkesbury and Penrith to provide access to faster speeds and extended coverage of the NBN Fixed Wireless Network.

The upgrade works on the towers in Londonderry, Londonderry South, Tennyson, Cattai, Sackville, Blaxlands Ridge East and Sackville West will mean some homes and small businesses in the area may experience some impact to their NBN service over the coming weeks.

NBN will do their best to minimise service interruptions as much as possible during this time, such as migrating users over to temporary connections, but there are occasions when towers may be taken offline.

NBN appreciates the community’s patience while work is underway.

Faster speeds, especially during busy periods, help meet the growing data demands of regional Australia and supports the rise of remote healthcare, working and learning from home, connects rural entrepreneurs to the world and allows people to stay connected to family, friends and their community.

The tower upgrades will mean some planned outages that may impact homes and businesses and their ability to use their NBN service while the work is underway.

Tower works will not impact fixed line or NBN Sky Muster satellite services.

Impacted homes and businesses may have been notified of these planned outages via their retail service provider.

Head of NBN Local NSW, Tom O’Dea said there was increasing demand for faster internet from homes and businesses across Australia and they were continuing to invest in the NBN network to stay ahead of demand.

“We are excited to have begun work upgrading the NBN Fixed Wireless network in the region, which will be a game changer for up to a million households and businesses across Australia,” Mr O’Dea said

“These tower works are critical to the delivery of our program but will mean some planned outages that may affect homes and businesses and their ability to use their NBN service while the work is underway.

“After the tower works are completed, we expect that faster download speeds during the busy period will become available across the NBN Fixed Wireless network.

“We apologise for the inconvenience and appreciate the community’s patience while the work is underway.”

The $750 million investment in the NBN Fixed Wireless and NBN Sky Muster satellite network - $480 million from the Australian Government and $270 million from NBN.

When complete, the investment will expand the reach of the existing NBN Fixed Wireless footprint by up to 50 percent, as well as enabling two new high speed fixed wireless plans - Fixed Wireless Home Fast and Fixed Superfast.

The additional capacity and reach available on the upgraded network will also approximately 120,000 existing Sky Muster satellite-only premises to access NBN Fixed Wireless for the first time.

Some residents may need to update their NBN device at their premises to get the benefits of the upgrades.

NBN will contact those impacted directly.

Not all devices will need to be replaced.

Visit NBN’s Fixed Wireless and Satellite Upgrade Program: www.nbnco.com.au/blog/the-nbn-project/delivering-a-better-broadband-experience-for-the-bush for more information and to register for updates.

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